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PRODUCT
Advanced LivedCX®
2. DISCOVER
Feature product
2. LivedCX® Discover

We create an advanced foundation of focused insights that illuminate your inner truths for which empowers the most effective decision making.

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We enable you with unrivalled people, processes and technology insight for informing world-class decision making.

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INSIGHTS
Three LivedCX® Discover products
2:1 AI people insights

Our AI people insights focus on an individual and their pressure points, including: the inability to follow processes, the difficulty in following processes, and people improvements.

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We enable you with unrivalled people insights for process adherence, compliance, better experience and time to competency.

2:2 AI process insights

Our AI process insights focus on presenting processes vs cost and KPI impact, AI suggested process optimisation and what-if scenarios.

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We enable you with unrivalled process insights for optimisation and improvement of the overall customer experience.

2:3 AI tech insights

Our AI technology insights focus on presenting automation opportunities, along with both the cost and KPI impact of the automation.

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We enable you with unrivalled technology insights for showcasing the way automation improves customer experience.

Advanced LivedCX®
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